State Long-Term Care Ombudsman - Hays Office

Address

PO Box 1812
Hays, KS 67601-4145

(785) 628-3121

Ombudsman.ks.gov

Description:

To advocate for the well-being, safety and rights of residents of Kansas Long-Term Care facilities by assisting them in attaining the highest possible quality of life. Ombudsmen help match future residents' needs to suitable homes; advocate for residents' rights and best quality of care; speak for the resident in staff, family or financial conflicts.

Hours:

8:30 am - 5 pm, Mon - Fri.

Handicap Accessible?

Yes

Is Shelter?

No

Date of Official Change:

July 18, 2023

Address Listings

Mailing

PO Box 1812
Hays, KS 67601-4145

Physical (Primary)

PO Box 1812
Hays, KS 67601-4145

Contacts

Velvet Unrein

Primary Contact

Regional LTC Ombudsman

(785) 628-3121

velvet.unrein@ks.gov

Phone Numbers

Main Phone

(785) 628-3121

Fax

(785) 296-3916

Toll Free

(877) 662-8362

Special Notes/Funding

State and Federal.

Description

To advocate for the well-being, safety and rights of residents of Kansas Long-Term Care facilities by assisting them in attaining the highest possible quality of life. Ombudsmen help match future residents' needs to suitable homes; advocate for residents' rights and best quality of care; speak for the resident in staff, family or financial conflicts.

Hours

8:30 am - 5 pm, Mon - Fri.

Eligibility

Any adult care resident, present, recent past or future, or any adult on their behalf, may make a complaint, excepting residents of MH/MR facilities.

Fees

None.

Intake Procedure

Complainant provides their contact information and describes their concerns.

Languages

English. Can translate.

Service Area

Cheyenne, Decatur, Ellis, Gove, Graham, Jewell, Lincoln, Logan, Mitchell, Norton, Osborne, Phillips, Rawlins, Republic, Rooks, Russell, Sheridan, Sherman, Smith, Thomas, Trego, and Wallace counties.

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Kansas
    • Cheyenne County
      • Decatur County
        • Ellis County
          • Gove County
            • Graham County
              • Jewell County
                • Lincoln County
                  • Logan County
                    • Mitchell County
                      • Norton County
                        • Osborne County
                          • Phillips County
                            • Rawlins County
                              • Rooks County
                                • Russell County
                                  • Sheridan County
                                    • Sherman County
                                      • Smith County
                                        • Thomas County
                                          • Trego County
                                            • Wallace County
                                            Edit Service DetailsClick here to see this service (FP-0500) and related services within the Service Tree.

                                            Special Notes/Funding

                                            State and Federal.

                                            Description

                                            To advocate for the well-being, safety and rights of residents of Kansas Long-Term Care facilities by assisting them in attaining the highest possible quality of life. Ombudsmen help match future residents' needs to suitable homes; advocate for residents' rights and best quality of care; speak for the resident in staff, family or financial conflicts.

                                            Hours

                                            8:30 am - 5 pm, Mon - Fri.

                                            Eligibility

                                            Any adult care resident, present, recent past or future, or any adult on their behalf, may make a complaint, excepting residents of MH/MR facilities.

                                            Fees

                                            None.

                                            Intake Procedure

                                            Complainant provides their contact information and describes their concerns.

                                            Languages

                                            English. Can translate.

                                            Service Area

                                            Cheyenne, Decatur, Ellis, Gove, Graham, Jewell, Lincoln, Logan, Mitchell, Norton, Osborne, Phillips, Rawlins, Republic, Rooks, Russell, Sheridan, Sherman, Smith, Thomas, Trego, and Wallace counties.

                                            Geography Served

                                              If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                            • Kansas
                                              • Cheyenne County
                                                • Decatur County
                                                  • Ellis County
                                                    • Gove County
                                                      • Graham County
                                                        • Jewell County
                                                          • Lincoln County
                                                            • Logan County
                                                              • Mitchell County
                                                                • Norton County
                                                                  • Osborne County
                                                                    • Phillips County
                                                                      • Rawlins County
                                                                        • Rooks County
                                                                          • Russell County
                                                                            • Sheridan County
                                                                              • Sherman County
                                                                                • Smith County
                                                                                  • Thomas County
                                                                                    • Trego County
                                                                                      • Wallace County
                                                                                      Edit Service DetailsClick here to see this service (DD-1500) and related services within the Service Tree.

                                                                                      Special Notes/Funding

                                                                                      State and Federal.

                                                                                      Description

                                                                                      To advocate for the well-being, safety and rights of residents of Kansas Long-Term Care facilities by assisting them in attaining the highest possible quality of life. Ombudsmen help match future residents' needs to suitable homes; advocate for residents' rights and best quality of care; speak for the resident in staff, family or financial conflicts.

                                                                                      Hours

                                                                                      8:30 am - 5 pm, Mon - Fri.

                                                                                      Eligibility

                                                                                      Any adult care resident, present, recent past or future, or any adult on their behalf, may make a complaint, excepting residents of MH/MR facilities.

                                                                                      Fees

                                                                                      None.

                                                                                      Intake Procedure

                                                                                      Complainant provides their contact information and describes their concerns.

                                                                                      Languages

                                                                                      English. Can translate.

                                                                                      Service Area

                                                                                      Cheyenne, Decatur, Ellis, Gove, Graham, Jewell, Lincoln, Logan, Mitchell, Norton, Osborne, Phillips, Rawlins, Republic, Rooks, Russell, Sheridan, Sherman, Smith, Thomas, Trego, and Wallace counties.

                                                                                      Geography Served

                                                                                        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                                      • Kansas
                                                                                        • Cheyenne County
                                                                                          • Decatur County
                                                                                            • Ellis County
                                                                                              • Gove County
                                                                                                • Graham County
                                                                                                  • Jewell County
                                                                                                    • Lincoln County
                                                                                                      • Logan County
                                                                                                        • Mitchell County
                                                                                                          • Norton County
                                                                                                            • Osborne County
                                                                                                              • Phillips County
                                                                                                                • Rawlins County
                                                                                                                  • Rooks County
                                                                                                                    • Russell County
                                                                                                                      • Sheridan County
                                                                                                                        • Sherman County
                                                                                                                          • Smith County
                                                                                                                            • Thomas County
                                                                                                                              • Trego County
                                                                                                                                • Wallace County
                                                                                                                                Edit Service DetailsClick here to see this service (FT-4950) and related services within the Service Tree.

                                                                                                                                Special Notes/Funding

                                                                                                                                State and Federal.

                                                                                                                                Description

                                                                                                                                To advocate for the well-being, safety and rights of residents of Kansas Long-Term Care facilities by assisting them in attaining the highest possible quality of life. Ombudsmen help match future residents' needs to suitable homes; advocate for residents' rights and best quality of care; speak for the resident in staff, family or financial conflicts.

                                                                                                                                Hours

                                                                                                                                8:30 am - 5 pm, Mon - Fri.

                                                                                                                                Eligibility

                                                                                                                                Any adult care resident, present, recent past or future, or any adult on their behalf, may make a complaint, excepting residents of MH/MR facilities.

                                                                                                                                Fees

                                                                                                                                None.

                                                                                                                                Intake Procedure

                                                                                                                                Complainant provides their contact information and describes their concerns.

                                                                                                                                Languages

                                                                                                                                English. Can translate.

                                                                                                                                Service Area

                                                                                                                                Cheyenne, Decatur, Ellis, Gove, Graham, Jewell, Lincoln, Logan, Mitchell, Norton, Osborne, Phillips, Rawlins, Republic, Rooks, Russell, Sheridan, Sherman, Smith, Thomas, Trego, and Wallace counties.

                                                                                                                                Geography Served

                                                                                                                                  If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                                                                                                                                • Kansas
                                                                                                                                  • Cheyenne County
                                                                                                                                    • Decatur County
                                                                                                                                      • Ellis County
                                                                                                                                        • Gove County
                                                                                                                                          • Graham County
                                                                                                                                            • Jewell County
                                                                                                                                              • Lincoln County
                                                                                                                                                • Logan County
                                                                                                                                                  • Mitchell County
                                                                                                                                                    • Norton County
                                                                                                                                                      • Osborne County
                                                                                                                                                        • Phillips County
                                                                                                                                                          • Rawlins County
                                                                                                                                                            • Rooks County
                                                                                                                                                              • Russell County
                                                                                                                                                                • Sheridan County
                                                                                                                                                                  • Sherman County
                                                                                                                                                                    • Smith County
                                                                                                                                                                      • Thomas County
                                                                                                                                                                        • Trego County
                                                                                                                                                                          • Wallace County
                                                                                                                                                                          Edit Service DetailsClick here to see this service (PX) and related services within the Service Tree.

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